Yes. Every pair ships directly from us with full quality assurance and warranty. We are the official source for our eyewear — please be cautious of counterfeit listings sold through third-party marketplaces and only order from adaptalens.com.

We accept all major credit and debit cards, as well as popular express checkout options such as Shop Pay, Apple Pay, Google Pay and PayPal. All payments are processed securely with end-to-end encryption.

Absolutely. Select the prescription option on the product page, complete your order, then email us your prescription details along with your order number. We craft lenses to your exact Rx — usually within about 5 business days — and fit them to your frame before shipping.

Your security is our priority. Our checkout runs over an encrypted SSL connection and payments are handled by trusted, PCI-compliant providers. We never store your full card details on our servers.

Wipe the lenses gently with the supplied microfiber cloth — avoid paper towels or clothing, which can scratch coatings. Rinse with lukewarm water to remove grit before wiping, and store your glasses in the included case when they're not in use.

Non-prescription orders are processed within 1–2 business days and delivered worldwide in 7–11 business days. Custom prescription lenses take roughly 5 extra business days to craft before they ship. You'll receive a tracking link by email as soon as your order leaves our facility.

Yes — we ship worldwide with free standard shipping. The price you see at checkout is the price you pay, with no surprise fees on delivery.

Once your order ships, we'll email you a tracking number and a link to follow your parcel in real time. You can also enter it any time on our Package Tracking page.

We offer a 30-day money-back guarantee on all non-prescription orders. If you're not completely happy, contact us within 30 days of delivery for a refund or exchange. Items should be returned in their original condition and packaging. Custom prescription lenses are made to order and can only be returned if faulty.

Every pair comes with a 1-year warranty covering manufacturing defects in the frame, hinges and lens hardware. If anything goes wrong under normal use, reach out and we'll make it right.